New York-based Kustomer, a SaaS-based enterprise customer service platform company founded in 2015, has raised $60 million in Series E funding. The investment was led by Coatue, with participation from existing investors Tiger Global Management and Battery Ventures.

Over the last 18 months, Kustomer has raised $161 million of funding across four rounds, bringing the company’s total funding to $173.5 million to date.

[Image courtesy: Kustomer]