TechTaffy

tech:

taffy

IBM To Acquire Tealeaf Technology

By TechTaffy Desk

 

[Techtaffy Newsdesk]

IBM has signed a definitive agreement to acquire Tealeaf Technology, a provider of customer experience analytics software. Financial details of the deal were not disclosed. Founded in 1999, Tealeaf is an independent spin-off of SAP.

The acquisition is subject to customary closing conditions and regulatory clearance and is expected to close in the second quarter of 2012.

Tealeaf has over 450 customers worldwide including 30 of the Fortune 100 companies. These customers are predominantly in financial services, travel, retail and communications services. Current clients include: Dell, Wells Fargo, Air Canada, GEICO, Orbitz, Crate & Barrel, Neiman Marcus, Expedia, Zappos, ING Direct, Best Buy, DirecTV, McKesson and StubHub, among others. Tealeaf is based in San Francisco, California with additional offices in Europe.

IBM will continue to support and enhance Tealeaf’s technologies and clients.Tealeaf will be integrated into IBM’s Enterprise Marketing and Management (EMM) Group, which includes previously acquired assets from Coremetrics, Unica and DemandTec. IBM has invested more than $3 billion in building its Smarter Commerce initiative.

 

Just in

Around the web

ChatGPT search tool vulnerable to manipulation and deception, tests show — The Guardian

OpenAI’s ChatGPT search tool may be open to manipulation using hidden content, and can return malicious code from websites it searches, a Guardian investigation has found; writes Nick Evershed. 
Public Sector

SAIC secures $170.9M cybersecurity contract with Texas Department of Information Resources

Science Applications International Corp. (SAIC) has been awarded a $170.9 million contract by the Texas Department of Information Resources (DIR) to provide cybersecurity services.
Series A

Infinant raises $15M

Charlotte, NC-based Infinant, a bank platform provider, has raised $15 million in a Series A funding round.
AI

Lockheed Martin partners with IBM to enhance AI tools for defense applications

Lockheed Martin is integrating IBM’s Granite large language models (LLMs) into its AI Factory.
IT

Zettabyte, Foxconn ink data center partnership

Zettabyte, a company specializing in AI data center software and infrastructure, has entered into a partnership with Hon Hai Technology Group (Foxconn).