Call center software company Genesys has received a $900 million investment from private equity firm Hellman & Friedman. The funding values the company at approximately $3.8 billion, said Genesys in a statement.
Genesys’ original investors Permira and Technology Crossover Ventures, who acquired the company from Alcatel-Lucent for $1.5 billion in 2011, will continue to own a majority stake in Genesys.
Qatalyst Partners acted as financial advisor to Genesys.
[Image courtesy: Genesys]